Privacy & Confidentiality Statement
SRN Privacy & Confidentiality Statement 2026
The confidentiality of client information is of utmost importance to the Survivor Resource Network. Therefore, the agency fully complies with all of the standard requirements regarding privacy and confidentiality that are required by federal and state statutes.
SRN will protect the confidentiality and privacy of all Case Records and Personal Identifiable Information (PII) of any individual who is residing or has resided at Laura House or Peachtree Landing Emergency Shelters or who has otherwise utilized or is utilizing the services of any SRN agency or program via any method of communication.
Digital Services & Text Messaging Terms of Service
Survivor Resource Network aims to provide a supportive, accessible channel for clients to seek assistance and communicate with trained advocates during times of crisis through digital services (i.e. Text/SMS, Email, Social Media Messaging, etc.)
Please note that digital services messaging is an imperfectly secure communication environment. While SRN takes reasonable precautions to protect your information, we cannot guarantee complete protection against unauthorized access, interception, or intrusion.
SRN gives users options for non-digital services when necessary and practical. Such choices include opting not to engage in digital services and opting not to provide identifiable information during interactions with advocates.
Users concerned for their physical safety and well-being, or want an alternative way to make contact are encouraged to contact SRN at 580-762-2873.
By accessing or using this service, you acknowledge the risks and agree to receive informational messages (alerts, reminders, customer care, account, and delivery notifications, etc.) messages from Survivor Resource Network.
Standard Messaging Disclosures:
● A digital services user may always opt-out of receiving messages from SRN in the future for any reason. You can opt out at any time by replying “STOP”;
● For help, reply HELP or call: (580) 762-2873;
● Message frequency varies;
● Message and data rates may apply;
● To protect you from unwanted messages, we will not share your Opt-in/Consent Status with any third party for purposes unrelated to providing you with the services requested. We may share your Personal Information, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
Information We May Collect with Digital Services:
We collect the following Personal Information that you submit voluntarily, such as:
● Name
● Telephone numbers
● Email address
● other personally identifiable information you affirmatively provide to us
Use of Information Collected:
The Personal Information you submit to us is used by us to respond to requests that you make, to improve our services, and to operate, maintain, and improve the features, functionality, performance, and support of our digital services. .
If you do not agree to these terms, please do not use the SRN digital messaging services.
Personal Information Defined
PII is any data connected to an individual that could be used to uncover their identity or location. This information can be, but not limited to: full names and maiden names, addresses, phone numbers, place of birth, date of birth, other geographical details, or race and ethnicity.
Case records, otherwise known as client records, can include case notes, assessments, correspondence, or other administrative forms that are collected during the course of a client receiving services.
These records also include any documentation created from the use of digital services. Digital services are defined as Facebook, Instagram, SMS messaging or contact forms on any Survivor Resource Network website or SRN affiliated websites. If at any time, a digital service user feels that their safety or privacy may be compromised due their use of these services, the interaction can be escalated to phone-based services.
Prohibition of Disclosure of Personal Information
All SRN employees, volunteers, and board members are expressly prohibited from disclosing personal information, either written or verbally, concerning clients to anyone outside the organization without the client’s written consent.
Information may not be disclosed to persons within this organization and its subcontractors except on a “need to know” basis. This includes any identifying information concerning current, past or prospective clients.
Legal Obligation to Disclose
We may disclose personally identifiable information if required to do so by law or in the good faith belief that such action is necessary to:
If our information practices change at some time in the future, we will post the policy changes to this Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at this Website periodically.
The confidentiality of client information is of utmost importance to the Survivor Resource Network. Therefore, the agency fully complies with all of the standard requirements regarding privacy and confidentiality that are required by federal and state statutes.
SRN will protect the confidentiality and privacy of all Case Records and Personal Identifiable Information (PII) of any individual who is residing or has resided at Laura House or Peachtree Landing Emergency Shelters or who has otherwise utilized or is utilizing the services of any SRN agency or program via any method of communication.
Digital Services & Text Messaging Terms of Service
Survivor Resource Network aims to provide a supportive, accessible channel for clients to seek assistance and communicate with trained advocates during times of crisis through digital services (i.e. Text/SMS, Email, Social Media Messaging, etc.)
Please note that digital services messaging is an imperfectly secure communication environment. While SRN takes reasonable precautions to protect your information, we cannot guarantee complete protection against unauthorized access, interception, or intrusion.
SRN gives users options for non-digital services when necessary and practical. Such choices include opting not to engage in digital services and opting not to provide identifiable information during interactions with advocates.
Users concerned for their physical safety and well-being, or want an alternative way to make contact are encouraged to contact SRN at 580-762-2873.
By accessing or using this service, you acknowledge the risks and agree to receive informational messages (alerts, reminders, customer care, account, and delivery notifications, etc.) messages from Survivor Resource Network.
Standard Messaging Disclosures:
● A digital services user may always opt-out of receiving messages from SRN in the future for any reason. You can opt out at any time by replying “STOP”;
● For help, reply HELP or call: (580) 762-2873;
● Message frequency varies;
● Message and data rates may apply;
● To protect you from unwanted messages, we will not share your Opt-in/Consent Status with any third party for purposes unrelated to providing you with the services requested. We may share your Personal Information, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
Information We May Collect with Digital Services:
We collect the following Personal Information that you submit voluntarily, such as:
● Name
● Telephone numbers
● Email address
● other personally identifiable information you affirmatively provide to us
Use of Information Collected:
The Personal Information you submit to us is used by us to respond to requests that you make, to improve our services, and to operate, maintain, and improve the features, functionality, performance, and support of our digital services. .
If you do not agree to these terms, please do not use the SRN digital messaging services.
Personal Information Defined
PII is any data connected to an individual that could be used to uncover their identity or location. This information can be, but not limited to: full names and maiden names, addresses, phone numbers, place of birth, date of birth, other geographical details, or race and ethnicity.
Case records, otherwise known as client records, can include case notes, assessments, correspondence, or other administrative forms that are collected during the course of a client receiving services.
These records also include any documentation created from the use of digital services. Digital services are defined as Facebook, Instagram, SMS messaging or contact forms on any Survivor Resource Network website or SRN affiliated websites. If at any time, a digital service user feels that their safety or privacy may be compromised due their use of these services, the interaction can be escalated to phone-based services.
Prohibition of Disclosure of Personal Information
All SRN employees, volunteers, and board members are expressly prohibited from disclosing personal information, either written or verbally, concerning clients to anyone outside the organization without the client’s written consent.
Information may not be disclosed to persons within this organization and its subcontractors except on a “need to know” basis. This includes any identifying information concerning current, past or prospective clients.
Legal Obligation to Disclose
We may disclose personally identifiable information if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law (such as a mandatory reporting law for child abuse) or
- Comply with a legal process served on us.
If our information practices change at some time in the future, we will post the policy changes to this Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at this Website periodically.
